Privacy Policy

Effective Date: 11/08/2025

 

Welcome to Peak Saunas

At Peak Saunas Ltd, your privacy matters to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at www.peaksaunas.co.nz, or otherwise interact with us.

We are committed to handling your personal data safely, securely, and in accordance with the New Zealand Privacy Act 2020.

 

1. Information We Collect

We may collect personal information from you in the following ways:

a. Directly from You

• When you fill out forms on our website
  
• Make a purchase
  
• Subscribe to marketing communications
  
• Contact us via phone, email, or social media
  

b. Automatically

When you interact with our website, we may collect data using:

• Cookies
  
• Web beacons
  
• Analytics tools
  

The types of information we may collect include:

• Personal Identification Information: Your name, email address, phone number, delivery address, and payment details
  
• Technical Information: IP address, browser type, device type, operating system, and website usage data
  

2. How We Use Your Information

We collect and use your information for purposes including:

• Processing and fulfilling your orders
  
• Responding to your enquiries and providing support
  
• Sending you marketing materials, where you have given consent
  
• Improving our website, services, and customer experience
  
• Carrying out fraud prevention and maintaining website security
  

3. Sharing Your Information

We may share your personal information with third parties in the following situations:

• Service Providers: Such as shipping companies, IT support, and payment processors, for the purpose of fulfilling our services
  
• Legal Obligations: When required to do so by law, or to protect the rights, safety, or property of Peak Saunas, our users, or others
  

We do not sell or rent your personal information to third parties. We will never share your data without your permission, except as outlined above.

4. Your Rights and Choices

Under the Privacy Act 2020, you have the right to:

• Access and Correct Your Information: You can request access to, or correction of, your personal information at any time
  
• Unsubscribe from Marketing: You can opt out of promotional emails by clicking the “unsubscribe” link in any email
  
• Request Deletion: You may ask us to delete your information, subject to legal and operational requirements
  

To make a request, contact us using the details at the bottom of this policy.

5. Security of Your Information

We take reasonable steps to protect your information from loss, unauthorised access, misuse, or disclosure. However, no system is completely secure. We recommend using secure networks when providing personal information online.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse site performance.

You can choose to disable cookies via your browser settings, though some website functions may be limited.

7. Third-Party Links

Our website may contain links to external sites not operated by Peak Saunas. We are not responsible for the privacy practices or content of these third-party websites.

We encourage you to read the privacy policies of any external sites you visit.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: Peak Saunas Ltd